Accessibility Statement
Our Commitment to Accessibility
At Generation Love, we are committed to ensuring that our website is accessible to all individuals, including people with disabilities. We strive to provide an inclusive and seamless digital experience for every customer, regardless of ability, and continuously work to improve the usability and accessibility of our website.
Accessibility Standards
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized as the international standard for digital accessibility. These guidelines help ensure that web content is perceivable, operable, understandable, and robust for all users.
We regularly evaluate our website against these standards and implement updates to enhance accessibility.
U.S. Accessibility Compliance
We aim to ensure our website is accessible in accordance with the Americans with Disabilities Act (ADA), which requires businesses open to the public to provide equal access to goods and services, including those offered online.
Although the ADA does not prescribe specific technical standards for websites, accessibility is generally achieved by aligning with WCAG guidelines and ensuring effective communication for users with disabilities.
California Accessibility Compliance
For users in California, we recognize the additional requirements under the Unruh Civil Rights Act and the California Disabled Persons Act, which require businesses to provide full and equal access to services, including digital platforms.
California law is among the most stringent in the United States, and courts have increasingly interpreted these laws to apply to websites. Failure to provide accessible digital experiences may result in liability, and ADA violations are often treated as violations of the Unruh Act.
To meet these expectations, we strive for conformance with WCAG 2.1 Level AA, which is widely accepted as the benchmark for compliance in California.
Accessibility Features
Our website incorporates a range of features designed to improve accessibility, including:
• Keyboard navigation to support users who cannot use a mouse
• Alternative text (alt text) for meaningful images
• Consistent navigation and structure for ease of use
• Readable typography and color contrast to support visual accessibility
• Form labeling and error messaging for improved usability
• Compatibility with assistive technologies, including screen readers and voice recognition software
We continue to enhance these features as part of our ongoing accessibility efforts.
Ongoing Efforts
Accessibility is an ongoing process. We are committed to:
• Regular accessibility audits (automated and manual)
• Continuous improvements to site functionality and design
• Training our teams on accessibility best practices
• Partnering with accessibility experts when needed
Third-Party Content
While we strive to ensure accessibility across our website, some third-party content or integrations may not fully conform to accessibility standards. We encourage users to contact us if they encounter any issues.
Feedback & Contact Information
We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content, features, or functionality, please contact us:
• Email: customerservice@generationloveclothing.com
• Phone: (877) 585-7087
We aim to respond to accessibility inquiries within a reasonable timeframe and will make every effort to provide the information or service you need in an accessible format.
Effective Date
This Accessibility Statement was last updated on April 10th, 2026.